1. Introduction
Welcome to ToonTrip. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using ToonTrip, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you create an account, we collect:
- Name (first and last)
- Email address
- Password (encrypted)
- Account creation date
2.2 Trip Information
When you create trip memories, we collect:
- Country and city of travel
- Travel dates
- Points of interest descriptions
- Generated cartoon images
2.3 Payment Information
When you purchase credits or subscriptions:
- Payment information is processed by Stripe (our payment processor)
- We store only a Stripe customer ID to link your account to your payments
- We do not store credit card numbers or payment card details
2.4 Usage Data
We automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Date and time of visits
- Error logs and diagnostic data
3. How We Use Your Information
We use the collected information for:
- Service Provision: To create your account and generate AI cartoon images from your travel descriptions
- Authentication: To verify your identity and secure your account
- Payment Processing: To process credit purchases and subscription payments
- Communication: To send service-related notifications, updates, and support responses
- Service Improvement: To analyze usage patterns and improve our service
- Legal Compliance: To comply with legal obligations and enforce our terms
- Security: To detect, prevent, and address technical issues and fraudulent activity
4. Third-Party Services
We use the following third-party services that may collect information:
4.1 Clerk (Authentication)
- Manages user authentication and account security
- Privacy Policy: https://clerk.com/legal/privacy
4.2 Supabase (Database)
- Stores your trip data and user information
- Privacy Policy: https://supabase.com/privacy
4.3 Stripe (Payment Processing)
- Processes all payments
- Privacy Policy: https://stripe.com/privacy
4.4 n8n (AI Image Generation)
- Processes your trip descriptions to generate cartoon images
- Receives only the information necessary for image generation
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Row-level security policies in our database
- Regular security audits and updates
- Access controls and authentication
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide you services
- Required by law or for legitimate business purposes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Objection: Object to our processing of your personal data
- Restriction: Request restriction of processing your personal data
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, contact us at privacy@toontrip.com
8. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and keep you logged in
- Remember your preferences
- Analyze usage patterns and improve our service
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our service.
9. Children's Privacy
ToonTrip is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the “Last Updated” date
- Sending you an email notification for material changes
We encourage you to review this Privacy Policy periodically for any changes.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to deletion
- Right to non-discrimination for exercising your rights
13. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Legal basis for processing: consent, contract performance, legitimate interests
- Right to lodge a complaint with a supervisory authority
- Right to data portability
- Rights to access, rectification, erasure, and restriction of processing